Delivery policy

Collection

Orders may be collected from KM Computers at 1st Floor, 49 Rajput Road, Orient Heights, Pietermaritzburg. Wait for confirmation that the product is reserved and ready before travelling to collect.

Nationwide delivery

Courier delivery can be arranged to serviceable addresses in South Africa. The final fee, insurance requirements and estimated delivery window are quoted from the product, destination and courier option before payment.

Processing and timing

In-stock products are normally prepared after payment has cleared and the order has been verified. Setup, custom builds, upgrades and supplier-order items may require additional time. KM Computers will communicate the expected dispatch or collection date.

Receiving your order

• Provide a correct delivery address and mobile number.
• Inspect the outer packaging when the courier arrives.
• Photograph visible damage before opening and notify KM Computers promptly.
• Keep the packaging, accessories and invoice if a return or warranty request may be required.

Risk and unavailable stock

If confirmed stock becomes unavailable, KM Computers will notify you and offer a suitable alternative or refund where applicable. Statutory consumer rights remain unaffected.